1. INTRODUCTION

At NityaShakti, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this policy.

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2. INFORMATION WE COLLECT

When you visit or make a purchase from NityaShakti, we may collect the following types of information.

A. Personal Information

• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Payment Information (processed securely through payment gateways)

B. Device & Usage Information

• IP Address
• Browser Type
• Device Type
• Pages Visited
• Time Spent on Website
• Cookies and Tracking Data

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3. HOW WE USE YOUR INFORMATION

We use the information collected to:

• Process and deliver your orders
• Provide customer service and support
• Send order confirmations and updates
• Improve our website and customer experience
• Prevent fraud and unauthorized activities
• Send promotional updates and offers (only if you opt-in)

We do not sell, rent, or trade your personal information to third parties.

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4. PAYMENT SECURITY

All payments on NityaShakti are processed securely through trusted payment gateways.

We do not store full debit or credit card details on our servers.

For Cash on Delivery (COD) orders, only essential contact and delivery information is shared with logistics partners.

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5. SHARING OF INFORMATION

We may share limited customer information with trusted partners for operational purposes, including:

• Shipping and courier companies (for order delivery)
• Payment gateways (for secure transaction processing)
• Marketing and analytics platforms (to improve our services)
• Legal authorities when required by applicable laws

All partners are expected to maintain appropriate data protection standards.

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6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and tracking technologies to:

• Improve website performance and user experience
• Understand visitor behavior and site usage
• Show relevant advertisements and offers

You may disable cookies through your browser settings if you prefer.

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7. DATA RETENTION

We retain personal information only for as long as necessary to:

• Fulfill orders and provide customer support
• Maintain business records
• Comply with legal and regulatory obligations

Customers may request deletion of their data, subject to legal requirements.

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8. YOUR RIGHTS

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

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9. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Data loss or misuse
• Security breaches

However, no online system can guarantee complete security.

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10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing personal information.

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11. CHILDREN’S PRIVACY

NityaShakti does not knowingly collect personal information from individuals under the age of 18 years.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

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12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

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13. CONTACT US

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@nityashakti.com
📲 WhatsApp: +91 99134 77879